Frequently Asked Questions
Everything you need to know about your Nümph shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to follow your package's journey.
What is your return policy?
We offer a 30-day return window from the date you receive your order. Items must be returned in their original condition, unworn, and with all tags attached.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend comparing these measurements against your own to ensure the perfect fit for our unique silhouettes.
Are your materials sustainably sourced?
At Nümph, we are committed to ethical production. We increasingly incorporate organic cotton, recycled fibers, and eco-friendly viscose into our seasonal collections.